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  • Writer's pictureBankstown Physiotherapy

We're Doing Telehealth

You read it correctly! Bankstown Physiotherapy has now begun the transition onto a telehealth platform where we will be conducting video consultations for those who are stuck at home or unable to travel due to COVID-19. The clinic WILL remain open until further notice, however, we are more than happy to take patients through online consultations!

So how does it all work?


Currently, these consultations are only available to patients from work-cover, medicare and CTP payments. However, we expect to progress toward consulting private patients within the coming days. This will open up large opportunities for our clients!


Consultations will allow our clients to ask their physio questions about any pain, injuries or discomfort they may be experiencing and to receive professional feedback on how to resolve this. Clients will also be presented with various stretches and exercises that they can perform to reduce said pain and begin their healing process.

Sessions will currently still take place across a standard 30-minute timeslot. However, we will closely monitor our feedback and make relevant changes when needed.


We are currently making use of the Zoom program to conduct these telehealth sessions. It is a free program that allows for audio and video calling between two or more people. To take part in our telehealth sessions, you must have the zoom application downloaded on your laptop, tablet or smartphone.

The program is very easy to use, however their website includes many instructional videos and FAQs for those who may want some additional information. This platform is secure and all video calls can be locked with a password to maintain privacy.

We are excited to begin taking online consultations and look forward to helping our patients through new means. We are especially excited to help those who may not be able to leave their house at the moment due to Coronavirus. For any inquiries, feel free to email us at or give us a call at 9793 3119.

Make sure to keep an eye out on our socials for the launch of private consultations!

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